Part of the Machine » linux http://partofthemachine.com Thu, 02 Jun 2011 14:04:15 +0000 en hourly 1 http://wordpress.org/?v=3.1.2 Unable to get webmail password http://partofthemachine.com/2010/10/unable-to-get-webmail-password/?utm_source=rss&utm_medium=rss&utm_campaign=unable-to-get-webmail-password http://partofthemachine.com/2010/10/unable-to-get-webmail-password/#comments Sun, 17 Oct 2010 18:02:55 +0000 admin http://partofthemachine.com/?p=5 This error message shows when attempting to log in to Horde webmail in Plesk servers. The problem is a result of invalid permissions/ownership of the webmail credentials file. The solution is pretty simple, permissions of /etc/psa/.webmail.shadow need to be set in a very specific way:

Plesk 8.6.*:

# chmod 640 /etc/psa/.webmail.shadow
# chown root:apache /etc/psa/.webmail.shadow

Plesk 9.5.*:

# chmod 640 /etc/psa-webmail/horde/.horde.shadow
# chown root:apache  /etc/psa-webmail/horde/.horde.shadow/code>

Webmail access should be restored once the changes have been made.

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